FAQ
Orders
Choose your products and click Add to Cart.
Make your purchase and Proceed with your order: if you are not registered yet, you will need to authenticate.
At the end of your purchase, you will see a summary of your order without any indication of the transport costs.
At that point, you will need to send your order. Laboratorio Gruppo Liturgico will calculate the transport costs and send you an e-mail indicating the total cost. Only after receiving this communication can the final confirmation be given by making the payment in the chosen form.
You will automatically receive a summary email upon completion.
- By bank transfer.
- By credit card.
A credit card is an increasingly used tool for making safe online payments: our site uses the HTTPS protocol for navigation and uses the payment gateway of Banca Intesa San Paolo to perform credit card transactions.
No, this is not possible. You must be registered in order to buy from the Laboratorio Gruppo Liturgico website.
Certainly! You can send us an e-mail: info@gruppoliturgico.com
By clicking Password recovery, you will be able to access the procedure to reset your login password.
How to register
Registration simply means entering your User name and Password in the appropriate spaces on the page.
If you have not yet registered click here.
It is very simple to register on our website by clicking on the “Login” square in the menu at the top or in the square on the right hand side at the top.
In the Register page where you can enter all the personal data that will be requested.
Basket
The shopping basket is a virtual space where your purchases are entered while you are visiting our site. This basket means you are able to add, change or eliminate any products at any time, and it also provides the subtotal of the products in the basket so that you are able to check the exact price of the purchased orders.
Inside the basket contents list, you can increase or reduce the number of items you wish to buy. Then simply click on “Update” to calculate the new partial and total price.
You can remove any items from the basket by clicking on “Remove” or you can empty the basket completely by clicking on the “Empty basket” key located next to the “Complete order” key under the basket list.
Transport and delivery
Transport costs vary according to the country of destination and the weight and size of packaging and the means of transport. The Laboratorio Gruppo Liturgico will inform the customer prior to order confirmation how much the transport costs will be. Then the customer is able to decide whether to confirm his order or not.
For ready-to-stock goods, delivery takes place within 48-72 hours of the order.
In case of temporary shortage of what is ordered, Laboratorio Gruppo Liturgico shall notify you by e-mail.
In cases where delivery is not possible because the customer is absent, the courier will leave a note to inform the customer. The customer simply contacts the local branch of the courier service and decides on a second delivery date, or accepts to pick up the goods from the courier branch depot. For this reason we always ask for a reference telephone number for easy contact.
Returns
Simply contact our customer. Send an e-mail to info@gruppoliturgico.com
Search
Use the internal search system. To search enter the name of the required product in the appropriate square on the top Web site.
